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One patient, one record, across every branch of your Hospital.
A single Hospital, a chain of clinics, or a Hospital run by a medical College. UIMS registers each patient once, follows them from the front desk to the discharge, and bills every service to the right payer.
The problems this solves.
A Hospital's risks sit in the handoffs: between the front desk, the ward, the lab and the billing desk.
- A patient who visits several branches and is registered again at each one, with a different number every time.
- Lab and radiology results that are ready but unread, and orders that are placed but never reach the department.
- A bill that goes to the wrong payer, or an insurance claim that is rejected because the paperwork was incomplete.
- Statutory registers and licences kept on paper, and found only when an inspector asks.
Patients and registration
One patient, one number, valid at every branch of the chain.
- Registration at any branch, with duplicates caught by name, date of birth, phone and ID.
- Insurance and scheme numbers captured at registration, including PM-JAY, ESIC, CGHS and Corporate schemes.
- A QR patient card, and an encrypted personal record.
- Death recorded, after which nothing more can be billed or booked by mistake.
Appointments, queues and referrals
Doctors' time and the patient's wait, managed on one screen.
- Doctors' schedules, leave, blocked time and bookable slots.
- Queue tokens for each service point, with triage that puts urgent patients first.
- Referrals inside the Hospital: accept, decline with a reason, book, reassign, and a list of overdue referrals.
- Teleconsultation by video.
Clinical care
The doctor's and nurse's work, recorded as it happens.
- The Hospital's own clinical forms, with versions kept.
- Vital signs and early-warning scores, with allergies recorded as "not asked" until someone asks.
- Diagnoses as proper medical codes, and triage on the Hospital's own scale.
- Prescriptions with drug-interaction and allergy alerts, and every alert must be answered before the prescription goes through.
- Lab tests, scans and procedures ordered and priced when placed, and results kept open until a doctor reads them.
Ward, beds and pharmacy
Where each patient is, and what they are given.
- Admission, transfer and discharge, with a live bed board for every bed in the Hospital.
- Nursing care and medicines given, recorded against the patient.
- Pharmacy dispensing and stock, through the platform's stores and inventory.
- A formulary showing which drugs the chain allows, and where.
Billing, insurance and money
Estimates before treatment, and bills that reach the right payer.
- A charge master and rate plans, with packages for a whole episode of care, each part charged once.
- Estimates before treatment, updated when the plan changes.
- Deposits, interim bills during a stay, and the final bill.
- Insurance, TPA, Corporate and government schemes billed to the right payer, with the patient's cover recorded.
- Every rupee posted to Finance & Accounts.
Compliance and downtime
Statutory records kept as the work happens, and a Hospital that keeps working when the system is down.
- Notifiable diseases reported, and deaths and prenatal scan records kept as the law requires.
- Radiation equipment licences tracked, and lab quality evidence kept for each period.
- Clinical documents signed digitally, and every look at a patient's record recorded.
- A downtime mode that keeps the Hospital working during an outage, and records everything afterwards.
How it runs, step by step.
A patient's visit, from the front desk to the discharge and the final bill.
Register
The patient is registered once, and receives a number that works at every branch.
Queue
An appointment or a walk-in gets a token, and urgent patients are triaged first.
Consult
The doctor records the visit, orders tests and writes prescriptions, with alerts answered.
Test and treat
Lab samples and scans are tracked to a result, and a result nobody has read stays open.
Admit, if needed
The patient gets a bed on the live bed board, and nursing care is recorded.
Bill and discharge
Services are billed to the right payer, and the discharge summary is signed digitally.
Who uses it.
The people in a Hospital, and what each one needs from the system.
Front desk and registration
Register patients, book appointments and issue tokens.
You want one patient record, found in seconds.
Doctors and nurses
Consult, record vital signs, order tests and give medicines.
You want alerts that matter, and results that reach you.
Laboratory, radiology and pharmacy
Collect samples, report results and dispense medicines.
You want orders that arrive, and results that are read.
Billing, insurance and the Hospital's management
Raise bills, file claims, and see every branch on one dashboard.
You want claims paid, and the whole chain in one view.
Modules in this solution: Hospital, Finance & Accounts, HR & Payroll, Recruitment (ATS)
Questions people ask about Hospitals.
Does one patient get one number across branches?
Yes. A patient is registered once for the chain, and the same patient number works at every branch. Duplicates are caught by name, date of birth, phone and ID.
What happens if a drug interaction is flagged?
The alert must be seen and answered, with a reason, before the prescription goes through.
Can the Hospital keep working during an outage?
Yes. A downtime mode keeps the Hospital working and records everything, which is entered into the system afterwards.
Is the Hospital set up for a chain?
Yes. The owner of the chain is the customer, and each Hospital, clinic, collection centre or pharmacy is a facility inside it, with its own departments, wards and beds.